Shipping policy
Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You'll receive a confirmation email with tracking details once your order has shipped.
Delivery estimates to Canada & U.S.
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Standard Shipping (3-7 business days)
- Free Shipping on orders over $100
Tracking Your Order
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A tracking number will be provided via email once your order ships.
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Please allow 24–48 hours for tracking updates to appear.
Delays & Delivery Issues
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Weather, customs, and postal volume may cause delays beyond our control.
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If your order is delayed more than 15 business days, please contact us at Info@Juudcares.com, and we’ll help resolve it.
Incorrect Address?
Please double-check your shipping details before placing your order. If you made an error, contact us within 12 hours of ordering so we can adjust it before it ships.
Missing package reported as delivered by shipping courier
If your package's tracking status reads "Delivered," please check both your house mailbox and your mail locker. Also, look around your property or check with your neighbour. If it is still missing, please email us - info@juudcares.com.